Shipping policy

Please note the following important information regarding our shipping policy:

- We do not accept returns or exchanges, and all sales are final.
- International shipments are responsible for any customs taxes and duties upon delivery.
- You can anticipate receiving your items within 7-10 business days.
- All orders are subject to fraud risk analysis.
- To ensure prompt shipping, please provide matching shipping and billing addresses.
- Okay Sis Hair Extension is not responsible for lost, damaged, or stolen packages.
- By making a purchase, you are agreeing to our terms and conditions, including understanding the product description, agreeing to our refund policy, and acknowledging that changes or cancellations cannot be made once an order is submitted.